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A screen is one person accessing the app at a time. You can install the service on multiple devices, but the experience you choose controls how many can watch independently at the same time.

For example: With a SOLO experience, you can use the app on your TV, smartphone, or tablet—but only on one device at a time. With a DUO experience, you can use the app on your TV while another person uses it on theirs, such as a TV in another room. With a FAMILY experience, up to four people can enjoy the app on up to four different devices simultaneously.

Activation is usually quick after payment confirmation. We will send your access details and setup instructions.

Lounge Hub is based in North America and serves clients in Latin America, Brazil, Australia, Israel, Europe, and other regions. Support and setup guidance are available remotely.

No. Most Smart TVs, streaming sticks, phones, tablets, and computers are supported.

No. A 1080p-capable device can work fine with a 1080p TV. A 4K device can still be a smart choice if the price difference is small, because it gives you more room for future upgrades.

It depends on the model and app store. Recent Samsung, LG, Sony, Google TV, and Hisense TVs usually work well. Older TVs may need a streaming stick or external device.

If your Smart TV already supports the recommended app, start there. If not, Fire TV / Firestick is a simple option for most homes, Apple TV is strong for Apple households, and Formuler-style boxes are better for dedicated TV users who want a richer guide experience.

We recommend choosing reputable brands. Very cheap generic boxes can have weak performance, outdated software, limited updates, and security concerns.

Yes. Tell us your device and we will guide you through the recommended setup.

A stable 25 Mbps connection handles 4K streams comfortably, and 10 to 15 Mbps is enough for HD. A wired connection beats Wi-Fi for stability on big TVs.